Frequently Asked Questions

Dreams Care FAQ

This FAQ answers common questions about Dreams Network & Technology products, original stock approvals, warranty and after-sales support, reseller partnerships, training, inventory availability, and how to request a quote.

Questions

• What products does Dreams Network distribute? Dreams Network distributes a complete range of networking and connectivity solutions including Wi-Fi access points, point-to-point bridges, switches, routers, IP surveillance, VoIP, and IoT / LoRaWAN devices from leading global brands.
• Are your products original and approved? Yes. All products are sourced directly through authorized channels, with proper import documentation, local approvals where required, and full manufacturer-backed warranty. We do not deal in grey or refurbished stock.
• Where are your offices located? Our head office is based in Karachi, with presence in major cities through partner and reseller networks. For detailed office locations and contact numbers, please visit the Contact or Offices section on our website.
• Do you provide warranty and after-sales support? Absolutely. Every eligible product is covered under standard manufacturer warranty. Our Dreams Care team assists with RMA, advance replacement (where applicable), firmware guidance, and technical troubleshooting throughout the life cycle.
• Can I become a reseller or partner with Dreams Network? Yes, we actively work with resellers, system integrators, and service providers. You can apply through the “Become a Partner” section, share your company details, and our channel team will review and contact you.
• What kind of inventory and availability do you maintain? We maintain planned stock of fast-moving SKUs (access points, bridges, CPEs, switches, power solutions, etc.) and can arrange project-based quantities on demand. For time-sensitive deployments, you can confirm availability with your account manager.
• Do you offer training on the products you distribute? Yes. We offer product enablement sessions, online webinars, and hands-on labs for partners and key customers. Training can cover design best practices, configuration, monitoring, and troubleshooting.
• What industries do you serve? We work with ISPs, enterprises, education, hospitality, healthcare, industrial, retail, smart cities and many other verticals where reliable connectivity and IoT infrastructure are required.
• How can I place an order or request a quote? You can share your requirements via email, our website contact form, or directly with your account manager. For new customers, simply submit your details and our sales team will assist with sizing, brand selection, and a formal quote.
• Why should I choose Dreams Network? Dreams Network combines strong technical expertise, certified engineers, a broad multi-vendor portfolio, and local stock availability. We focus on long-term partnerships, not just one-time sales, so you get consistent pre-sales and post-sales support.